Senior Information Technology Application Analyst Job
Christiana Care Health System is hiring an Application Analyst to support existing and new applications within the Centricity/Ambulatory/VNA Team. We are looking for skills on the application platform to include client and server side.
As a Senior Information Technology Application your primary work is:
• Responsible for software implementations, upgrades, configuration and support of multiple Ambulatory/Clinical applications
• Emphasis for this position will be on assisting with the management of the technical environments of Ambulatory/Clinical applications supporting our physician practices and home care agency
• Responsible for troubleshooting technical issues within homecare and the Ambulatory practices and providing customer support for existing and new applications
• Responsible for working directly with vendor and customer to log incidents and follow up with open issues
• Engage directly with VNA mobile workforce on technical issues directly affecting the delivery of patient care
• Participate in 24/7 on-call rotation with support team to support clinical and VNA EMR customers
• Responsible for learning and supporting new clinical applications and business areas
• Participate in RUSA (Reliability, Usability, Serviceability, and Availability) calls and follow downtime instructions for testing and communicating to team members and customers
• Responsible for engaging in evaluation and testing of new technologies with emphasis on interoperability
Education & Experience:
• Bachelor's degree in Engineering, Computer Science or Business Administration, or experience consistent with the Application/Senior Application Analyst job responsibilities
• At least six years of experience planning and executing the technical installation or upgrade of new and existing enterprise software applications
• At least four years of experience developing database queries (Oracle, MSSQL - including the ability to write complex queries using PL/SQL and/or T-SQL)
• At least four years of experience working with clinical data developing metrics, dashboards and pivot tables is highly preferred
• Experience working in a healthcare environment is preferred
